〒150-0001, 4-30-3 Jingumae, Shibuya, Tokyo. Tokyu Plaza Omotesando “Omokado,” 3rd floor. Open 11:00–20:00, last entry 19:30. Meiji-jingumae Station Exit 5 is about a one-minute walk, JR Harajuku about four minutes, and Omotesando Station Exit A2 about seven. Use the building elevator. There is no coat check and no seating, so the bread comes with you. A wheelchair can come up. The shop asks you to email the customer center two business days ahead with the date and how many people are coming. A stroller can come through. Keep large bags with you so the aisle stays clear.
Hours, the entry rules, and the way in to buy a ticket are on the bakery’s own site. The same-day digital ticket and the goods list posted before opening go out on the official X account, @chiikawabakery.
From opening until 15:00, staff guide people with a priority entry ticket first. The ticket includes a ¥1,000 shopping voucher. Buy it on Japanticket. The shop does not sell it by phone or at the door, and you do not need an account. One order covers 1 to 6 people. On October 24, 2026 the Tokyo page listed ¥1,350 a person, which includes the ¥1,000 voucher, the system fee, and tax. Payment there is Visa, Mastercard, American Express, Discover, Diners, JCB, WeChat Pay, or Alipay+. At the door, open the confirmation email and show the QR code or the 6-digit e-ticket ID. Gather 15 minutes before your time, with everyone on that order. The ticket is your place in line. A wait is still possible when it is crowded, and the shop asks you to finish in about 60 minutes. More than 15 minutes late, and the shop can cancel the ticket, with no refund and no new time. The voucher works only in the printed slot, and a bill under ¥1,000 does not return the difference.
Buy on the day the window opens, at 17:00 Japan time. That is early morning in California. Waiting until the night before is how the dates disappear. Once a date is on sale, Japanticket keeps it open until 23:59 Japan time the day before the visit, and each slot is limited.
- The Tokyo window we could read on the official site: visits from July 1 to July 31, 2026 went on sale Friday, June 12, 2026 at 17:00 Japan time, first come.
- The shop’s official X account posted the next round on October 6, 2026, for a 17:00 Japan time sale on October 7. Accounts of that post agree on November 2026 visits. The graphic also ran through December 31, while the post text stopped at November 30, so check December on the ticket page itself.
- On October 24, 2026 the official reservation page said Tokyo’s October and November priority tickets were sold out. The same page said Osaka’s October through December tickets were sold out, and it did not say that for Tokyo in December. Sale times from January 2027 onward were not on the pages we could read. The next drop shows up on the reservation page and @chiikawabakery. Recent ones have opened at 17:00 Japan time, a few weeks before the month starts.
- Same-day plan once the morning tickets are gone: from 15:00, the Tokyo bakery has been issuing a digital numbered ticket on official X, and the link opens at 14:50. The ¥1,000 voucher comes only with the priority ticket.